FREQUENTLY ASKED QUESTIOnS
General Questions
A: We service all areas throughout Cape Town and surrounding suburbs, including the Northern Suburbs, Southern Suburbs, Atlantic Seaboard, and Western Seaboard
A: Yes, we provide detailed, obligation-free quotes after conducting a thorough on-site assessment.
A: Yes, we are fully insured and registered with NHBRC, and comply with all Occupational Health and Safety regulations.
A: Our response time varies depending on project scope and current workload, but we typically can begin within 1-2 weeks for standard projects and offer emergency services for urgent issues.
Painting Services
A: We use premium quality paints from trusted manufacturers, specifically chosen for each project’s requirements and environmental conditions.
A: With proper application and maintenance, exterior paint typically lasts 5-7 years, while interior paint can last 7-10 years. However, this varies based on environmental conditions and usage.
A: Yes, we provide comprehensive painting services for both interior and exterior surfaces, including specialized coatings for different materials.
Waterproofing
A: Common signs include:
- Damp patches on walls or ceilings
- Peeling paint or bubbling wallpaper
- Musty odours
- Visible mold or mildew
- Water stains
A: We use various systems including:
- Derbigum membranes
- Torch-on systems
- Crystalline waterproofing
- Negative pressure systems
Each is chosen based on your specific requirements and conditions.
A: Most professional waterproofing systems last 10-15 years when properly installed and maintained. We offer warranties on our waterproofing work.
Roofing
A: We work with various roofing materials including:
- IBR and corrugated iron
- Tile (concrete and clay)
- Slate
- Polycarbonate
- PVC
- Zincalume
A: Yes, we provide comprehensive roof inspections to assess condition, identify potential issues, and recommend maintenance or repairs.
A: We recommend annual roof inspections, or bi-annual in coastal areas where salt exposure is high.
Leak Detection
A: We use various advanced techniques including:
- Thermal imaging
- Moisture mapping
- Pressure testing
- Dye testing
- Electronic leak detection
A: Most leak detection services take 2-4 hours, though complex cases may require longer investigation.
Heritage Buildings
A: Yes, we specialize in heritage building maintenance and restoration, understanding the unique requirements and restrictions of working with historic structures.
A: We:
- Use period-appropriate materials and techniques
- Follow heritage conservation guidelines
- Work with heritage authorities when required
- Maintain the building’s historical integrity
Maintenance
A: Yes, we provide scheduled maintenance programs tailored to your property’s specific needs.
A: We recommend:
- Annual roof inspections
- Regular gutter cleaning
- Periodic waterproofing checks
- Paint touch-ups as needed
- Regular structural inspections
Safety & Compliance
A: We:
- Follow strict guidelines
- Use appropriate safety equipment
- Maintain current insurance coverage
A: We follow environmentally responsible disposal practices and comply with local regulations for all waste materials, including hazardous substances.
Pricing & Payment
A: Yes, we provide warranties on all our services. The warranty period varies depending on the service type and materials used.
A: We accept:
- Bank transfers
- Cash payments
- Staged payment plans for larger projects
A: Yes, we typically require a deposit to secure materials and schedule work, with the balance payable upon completion or in staged payments for larger projects.
